We collect the information you provide at registration — such as your name, email address and date of birth — along with transaction records, device identifiers and usage logs. We collect only what is necessary to operate the Platform safely and responsibly.
Your data is used to manage your account, process transactions, verify your identity, detect fraud, personalise your experience and communicate platform updates. We do not sell your personal data to third parties for their own marketing purposes.
We share data only with trusted service providers who support Platform operations — such as payment processors, identity verification partners and fraud prevention services. All third-party partners are contractually bound to handle your data securely and in line with applicable data protection standards.
We retain your personal data for as long as your account is active and for a defined period thereafter, as required by our legal and compliance obligations. Transaction records and KYC documents are held for a minimum of five years in line with anti-money-laundering requirements.
Gamdam uses industry-standard HTTPS encryption, restricted access controls and regular security audits to safeguard your data. No internet transmission is entirely risk-free, but we take every reasonable step to protect your information from unauthorised access or disclosure.
You have the right to access, correct, restrict or request deletion of your personal data at any time. You can also withdraw consent for marketing communications in a single step. Contact our support team via Live Chat or email to exercise any of your data rights.
This Privacy Policy (the "Policy") explains how Gamdam ("Gamdam", "we", "us" or "our"), the operator of the online gaming information platform at gamdam.cam (the "Platform"), collects, uses, stores, shares and protects the personal data of users ("you" or "your") who access or use the Platform.
We are committed to handling your personal data with transparency, integrity and care. This Policy is written in plain English so that users across Pakistan — whether you are joining from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan or Peshawar — can clearly understand how their information is managed.
By accessing or using the Platform, you acknowledge that you have read and understood this Policy. If you do not agree with any part of it, please discontinue use of the Platform immediately.
For the purposes of this Policy, the following definitions apply:
We collect personal data through several channels. The categories of data we collect and the circumstances in which we collect them are set out below.
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Name, CNIC, date of birth, nationality | You / KYC partners |
| Contact Data | Email address, mobile number, residential address | You |
| Financial Data | Transaction records, deposit/withdrawal history | You / Payment processors |
| Technical Data | IP address, device type, browser, OS | Automatic collection |
| Usage Data | Pages visited, features used, session logs | Automatic collection |
| Communications Data | Support chat logs, email correspondence | You |
| Responsible Gambling Data | Deposit limits set, self-exclusion status, cooling-off periods | You / Platform systems |
We use the personal data we collect for the following purposes:
We process your personal data on one or more of the following legal grounds:
Gamdam does not sell your personal data to third parties. We may share your personal data only in the circumstances described below, and only to the extent necessary for the stated purpose.
We engage trusted third-party service providers to assist in operating the Platform. These include identity verification and KYC providers, payment processing partners, fraud detection services, cloud hosting providers, customer support platform vendors and email delivery services. All processors are bound by written data processing agreements that require them to handle your data securely, use it solely for the specified purpose, and not disclose it to any unauthorised party.
We may disclose your personal data where required to do so by law, court order, or the lawful request of a competent authority or regulatory body. We will, where legally permitted, notify you of such a disclosure.
In the event of a merger, acquisition, asset sale or corporate restructuring involving Gamdam, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be preserved.
Where you request referral to an external responsible gambling support resource, we may share limited data — such as your self-exclusion status — with that resource, strictly for the purpose of facilitating your support request.
As an internationally operated platform, Gamdam may process and store your personal data in countries outside your country of residence, including countries outside Pakistan. Where personal data is transferred internationally, we take appropriate safeguards to ensure that your data receives a level of protection consistent with this Policy.
Such safeguards may include data processing agreements incorporating standard contractual clauses, transfers to jurisdictions recognised as providing an adequate level of data protection, or other legally recognised transfer mechanisms applicable in the relevant jurisdiction.
Gamdam uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyse usage patterns and — where you have consented — deliver relevant marketing content.
| Cookie Type | Purpose | Required? |
|---|---|---|
| Strictly Necessary | Session management, authentication, security tokens, load balancing | Yes — cannot be disabled |
| Functional | Remembering your preferences, language settings and responsible gambling tool configurations | No — optional |
| Analytics | Understanding how users navigate the Platform, identifying performance issues and measuring feature adoption | No — optional |
| Marketing | Serving relevant promotions and measuring campaign performance where you have consented to marketing | No — consent required |
You can manage your cookie preferences through the cookie consent banner displayed on your first visit to the Platform or by adjusting your browser settings. Disabling strictly necessary cookies may affect the Platform's functionality. For more information on managing cookies in popular browsers, please refer to your browser's official help documentation.
We retain your personal data for as long as is necessary to fulfil the purposes described in this Policy and to comply with applicable legal obligations. Our standard retention periods are outlined below:
When personal data is no longer required, we will securely delete or anonymise it in accordance with our data destruction procedures.
Depending on the data protection laws applicable in your jurisdiction, you may have some or all of the following rights in respect of your personal data held by Gamdam. We are committed to honouring these rights in a timely and transparent manner.
Request a copy of the personal data we hold about you and information about how it is being used.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
Request that we restrict processing of your data in certain circumstances, for example while a dispute about accuracy is being resolved.
Request that we provide your personal data in a structured, commonly used and machine-readable format where technically feasible.
Object to processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
To exercise any of the rights listed above, please contact our support team via Live Chat on the Platform or by email at [email protected] (plain text — not a link). We will respond to all rights requests within thirty (30) days of receipt. In some cases, we may need to verify your identity before processing a request.
The Platform is intended exclusively for adults aged 18 years and above, or the higher minimum age required by the applicable operator or licence jurisdiction. We do not knowingly collect personal data from individuals under the age of 18. If you are a minor, you must not use this Platform or provide any personal data to us.
If we become aware that personal data has been collected from a minor without appropriate consent, we will take prompt steps to delete that data and close the associated Account. If you believe we have inadvertently collected data from a minor, please contact us immediately at [email protected] (plain text — not a link).
Gamdam implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, loss or destruction. Our security measures include:
Despite these measures, no internet transmission or electronic storage system is completely secure. You are responsible for maintaining the confidentiality of your Account credentials and for securing the devices you use to access the Platform.
The Platform may display references to or links toward responsible gambling support resources or other informational content. Where the Platform links to third-party websites or services, those third parties operate under their own privacy policies and Gamdam has no responsibility or liability for their data practices. We encourage you to read the privacy policy of any third-party site you visit.
Payment method references on this Platform — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are familiar contextual references for Pakistani users only. These references do not constitute an endorsement of or affiliation with any payment provider. Each payment provider operates under its own terms of service and privacy practices.
Gamdam reserves the right to amend, update or replace this Policy at any time to reflect changes in our data practices, operational requirements or applicable law. Material changes to this Policy will be notified to registered users via email or prominent in-Platform notice at least seven (7) days before taking effect, except where immediate amendment is required by law or to address a critical security concern.
The most current version of this Policy is always available at gamdam.cam/privacy-policy. The effective date at the top of this document indicates when the current version came into force. Your continued use of the Platform following the effective date of any amendment constitutes acceptance of the updated Policy.
If you have any questions, concerns or requests relating to this Privacy Policy or the way Gamdam handles your personal data, please reach out through the following channels:
We aim to acknowledge all privacy-related enquiries within 24 hours and to provide a substantive response within thirty (30) days of receipt. For complex requests or where identity verification is required, we may request additional information before proceeding.
This Privacy Policy was last updated on 1 January 2026. If you are reading a cached or printed version, please visit gamdam.cam/privacy-policy to confirm you are viewing the current version.
Now that you understand how Gamdam protects your data, explore our full platform — sports betting coverage, live casino, slots and responsible gambling tools — with confidence. Have a question about your data rights? Our support team is available 24/7 in English and Urdu.